VOIP lets users make phone calls over the Internet. It is cheap to use, but can be vulnerable to hackers. VOIP is so new, that it does not have direct 911 service, and may not be super reliable.

So it's no surprise that home protection companies do not recommend VOIP to link with monitored security services. Instead homeowners are advised to use a broadband Internet connection. LAN lines are the standard option.

VOIP may let your security system communicate with the monitoring facility, but most home protection companies will not stand behind the connection.

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